Managed Platform as a Service

Enterprises today face increasingly complex IT environments, spanning on-premises, cloud, and hybrid infrastructures. As networks grow, so do the challenges of monitoring performance, securing endpoints, and managing operational efficiency.

Nexeri’s  recognized Managed Platform as a Service (MPaaS) delivers:

  • Proactive IT Management – Detect and resolve issues before they impact your business.
  • AI-Driven Insights – Gain real-time visibility across on-premises, cloud, and hybrid environments.
  • Optimized Network Performance – Ensure seamless connectivity and improved user experience.
  • Intelligent Automation – Automate routine tasks to boost efficiency and reduce costs.
  • Flexible Deployment – Available as a standalone observability solution, or integrated with our award-winning Managed Network Services, recognized 

AI-powered observability that solves IT problems before they even occur

Why IT Leaders are Turning to MPaaS

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plus mid-size and large enterprises experience average hourly downtime costs exceeding $300,000, making proactive monitoring and rapid fault resolution critical. (Source: ITIC, 2024).

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of enterprises report that automation issues contribute to SLA breaches, pointing to a clear need for more integrated automation and observability tools. (Source: Broadcom Software Academy, 2024).

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report that SLA breaches are a monthly occurrence, driving increased costs, reduced revenue, and lower customer satisfaction. (Source: Broadcom Software Academy, 2024)

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of technology leaders say the complexity of their tech stacks has increased in the past year, a challenge which can be overcome with AI-driven analytics and automation.  (Source: Dynatrace State of Observability, 2024).

Proven Expertise in Managing Complex IT Environments

  • Extensive Experience – Trusted by hundreds of customers across diverse industries.
  • Scalable Management – Successfully managing over 3 million endpoints with precision.
  • Proactive Oversight – Handling tens of thousands of events monthly to ensure optimal performance and security.
  • Reliable Partnership – Delivering consistent results for enterprises and managed service providers alike.

One Solution - Four Critical IT Challenges Solved

IT Complexity & Siloed Monitoring Tools

The Nexeri Solution
  • Delivers a unified observability platform with real-time monitoring of network, security, collaboration, and contact center environments.
  • Provides full-stack service assurance from infrastructure to endpoint for 360-degree visibility.
  • Features AI-driven event correlation and automation, reducing false alarms and manual troubleshooting.
The Challenge

Organizations rely on multiple, disconnected monitoring tools, creating blind spots, inefficiencies, and slow issue resolution.

High Costs of IT Operations & Network Downtime

The Nexeri Solution
  • Offers AI-powered fault analysis that automates root-cause identification, reducing Mean Time to Resolution (MTTR).
  • Includes predictive analytics and self-healing automation to minimize disruptions.
  • Provides role-based dashboards and SLA reporting to track performance, uptime, and business impact.
The Challenge

Unplanned outages, slow issue resolution, and fragmented IT management increase operational costs and impact business performance.

Scalability for Growing IT Environments

The Nexeri Solution
  • Includes automated asset discovery for dynamic IT landscapes.
  • Provides flexible deployment models supporting hybrid, cloud, and on-prem infrastructures.
  • Delivers multi-tenant capabilities for MSPs and enterprise IT teams managing multiple environments.
The Challenge

Mergers, acquisitions, and rapid IT expansion create monitoring gaps and increased complexity.

Finance – Securing Transactions and IT Infrastructure

Banks, investment firms, and financial institutions require secure, high-performance IT monitoring to support real-time transactions, fraud detection, and compliance reporting.

Nexeri MPaaS provides:
  • Full-stack observability for financial trading platforms and transaction networks.
  • Automated compliance tracking for PCI-DSS and FFIEC.
  • AI-driven threat intelligence to detect fraudulent activity in real time.

Manufacturing – Supporting Smart Factories and IoT Integration

Manufacturers depend on IoT, AI-driven automation, and secure supply chain management to maintain production efficiency.

Nexeri MPaaS provides:
  • Predictive maintenance and monitoring for connected manufacturing equipment.
  • Automated fault detection for IT-driven industrial operations.
  • Unified monitoring across factory, logistics, and enterprise IT systems.