Contact Center

A Feature Rich Omnichannel Contact Center that provides a Unified Agent Experience including Contact Center, Collaboration, and DaaS from Any Location

Replace Disjointed Experiences with a Unified, Omnichannel Contact Center That Delivers Results

Today’s IT leaders are battling more complexity than ever. Keeping your network secure, stable, and high-performing isn’t just about uptime — it’s about protecting your business. But modern networks are harder than ever to manage. Here’s why.

0 %

is the increase you can achieve in agent productivity, just by integrating your unified communications and contact center technology. (Source: Cisco)

0 %

fewer call, chat, and email inquiries are generated, when organizations implement an IVR system. (Source: Cisco)

0 %

of customers are retained by companies that offer strong omni-channel customer engagement. (Source: Cisco)

The Only DaaS Provider That Fully Integrates With Microsoft Teams, PBX and CCaaS

Integrated Communications, No Silos

Your contact center and PBX shouldn’t live in separate worlds. Nexeri’s single, unified platform aligns your contact center with business communications, eliminating agent friction, reducing dropped calls, and improving customer experience.

Work and Hire Anywhere, Without IT Headaches

Remote and hybrid work are here to stay. Nexeri makes it easy to hire and support agents anywhere, with built-in BYOD capabilities and seamless work-from-home deployment—without sacrificing security or performance.

Industry-Best Pricing Without Compromises

Most enterprise-grade contact centers force you into bloated contracts and rigid pricing. Nexeri’s delivers a world-class customer experience at significantly lower costs, freeing up budget without sacrificing functionality.

Agent & Supervisor Tools That Drive Efficiency

Stop juggling disconnected systems. Nexeri improves staffing, agent workflows, and supervisor oversight with real-time analytics, AI-driven insights, and automation that help you optimize contact center performance.

The Nexeri Difference: CCaaS That Works Without Headaches

One Partner, Total Accountability

Consolidate IT services with a trusted partner who takes full ownership of your UCaaS & CCaaS environment—no finger-pointing, no delays.

Comprehensive Security

Protect your customer data with industry-leading security and compliance certifications including ISO 27001, HIPAA, HITRUST, PCI, SOC-2 and NIST.

Predictable Costs, Scalable Support

Control costs with transparent pricing—no surprise fees, hidden charges, or unexpected resource shortages.

Unified Experience

Eliminate silos and disjointed user experience by integrating your contact center, PBX and Microsoft Teams ensuring they work together seamlessly.

Scalable, Future-Ready IT

Boost agent efficiency with AI-driven insights, real-time analytics, and workflow automation—improving customer experience while reducing operational overhead.

Deep Expertise, Real Results

Direct access to technical specialists to ensure fast problem resolution and proactive support ensuring your agents stay connected, productive, and secure, all while elevating customer experience.

Don't Take Our Word For It.
See What Our Clients Have To Say.

Response times are almost immediate an they are great at follow up. The support from Nexeri is really industry best. Every person I have had the pleasure of working with has been competent and extremely helpful.

Larry H. IT Director

We haven’t missed a beat. The transition has been almost seamless to our folks, working from home full time. My team looks like heroes right now because of how seamless this has been for our organization. People are very appreciative that we’re in this position and everything is working. It has been wonderful.

Ryan Easter Principal and Director of IT, Johnson Investment Council

Nexeri facilitated the most successful and smooth data center move we’ve ever experienced. Even more, their desktop solution enabled us to quickly resolve our technology bottlenecks so that IT could deliver strategic business value faster. The combination of rapid integration and cost savings has allowed us to acquire more practices in a faster and more profitable way. That is resulting in bottom-line cost savings and top-line business benefits.

Jeff Francis VP of IT, US Dermatology Partners

Tenfold is the market leader for cloud-based CRM integration and we have been a client of Nexeri for 6 years. As our business grew and needed to adapt, we deployed their Microsoft Teams with Cisco voice solution. This has enabled our employees to work productively from anywhere. We have also been able to manage our costs while providing a scalable, supportable communications technology that will evolve over time and exceed our needs.

Dan Sincavage Co-founder, Tenfold

That’s the type of proposition I like to bring to a BOD. I can say, ‘we can get everything new, be completely redundant, it can meet all of our needs and we are going to save over $300,000 a year.’ It makes it easy for me to sell!

Ken Schultz CIO of Ogletree Deakins

Everything was flowing, everyone's connecting..... just seamless! And everything just worked. We haven't been down since we went remote.

Chief Information Officer, Friedman, LLP

Hosting our infrastructure with Nexeri has always provided our business with operational ease and flexibility. Their commitment to HIPAA/HITRUST, compliance, infrastructure, stability, and performance are critical aspects of our partnership.

Charles Halfpenny CTO and Founder of Halfpenny Technologies, Inc.

Contact Center

Replace Disjointed Experiences with a Unified, Omnichannel Contact Center That Delivers Results

The Only DaaS Provider That Fully Integrates With Microsoft Teams, PBX and CCaaS